1. Terms of Service These business terms and conditions apply to purchases in the online store www.kupfollowers.cz, operated by ImpactTech s.r.o. Registration ID: 232 81 421 with registered office at Korunní 2569/108, Vinohrady, 101 00 Prague 10. The conditions further specify the rights and obligations of the seller and buyer. By accessing our products and services and using them, you agree to comply with the conditions set forth herein. This is the latest version of the Terms of Service for the Kupfollowers.cz service as of January 1, 2021. 

 1.1 (hereinafter „seller“) regulate in accordance with the provision of § 1751 para. 1 of Act No. 89/2012
Coll., Civil Code, as amended by later regulations (hereinafter „Civil Code“)
the mutual rights and obligations of the contracting parties arising in connection with or on the basis of
a purchase agreement (hereinafter „purchase agreement“) concluded between the seller and another
natural or legal person (hereinafter „buyer“) through the online
store of the seller. The online store is operated at the web address
Kupfollowers.cz (hereinafter „website“), through the website interface
(hereinafter „store web interface“).

1.2. These business terms and conditions do not apply in cases where a person intending to
purchase goods from the seller is a legal entity or a person acting when
ordering goods within their business activities or within their
independent professional practice. 

1.3. Provisions deviating from the business terms and conditions may be agreed upon in the purchase agreement.
Deviating agreements in the purchase agreement take precedence over the provisions of the business terms and conditions.

1.4. The provisions of the business terms and conditions are an integral part of the purchase agreement. The purchase
agreement and business terms and conditions are drawn up in the Czech language. The purchase agreement may be
concluded in the Czech language.

1.5. The seller may change or supplement the wording of the business terms and conditions. This
provision does not affect the rights and obligations arising during the period of validity of the previous
wording of the business terms and conditions.

2. CONCLUSION OF PURCHASE AGREEMENT 

2.1. All presentations of goods placed in the store web interface are
of an informational nature and the seller is not obliged to conclude a purchase agreement regarding
such goods. The provision of § 1732 para. 2 of the Civil Code does not apply. 

2.2. The store web interface contains information about goods, including the indication of prices
of individual goods and costs for the return of goods, if such goods by their nature
cannot be returned by ordinary postal means. Goods prices remain valid for
the period they are displayed in the store web interface. This provision does not limit
the seller’s possibility to conclude a purchase agreement under individually agreed
conditions. 

2.3. The store web interface also contains information about costs associated with
packing and delivery of goods. Information about costs associated with packing and delivery
of goods listed in the store web interface applies only in cases where goods are
delivered within the territory of the Czech Republic. 

2.4. To order goods, the buyer will fill out an order form in the store web interface. The order form contains in particular information about: 

2.4.1. the ordered goods (the buyer „adds“ the ordered goods to the electronic
shopping basket of the store web interface), 

2.4.2. the method of payment of the purchase price of goods, information about the requested method of delivery
of the ordered goods, and 

2.4.3. information about costs associated with the delivery of goods (hereinafter together referred to as
„order“). 

2.5. Before sending the order to the seller, the buyer is given the opportunity to review and
change the information that the buyer has entered into the order, also with regard to the buyer’s ability
to identify and correct errors that occurred when entering data into the order.
The buyer sends the order to the seller by clicking the „Complete
Order“ button. The information listed in the order is considered
correct by the seller. The seller will immediately upon receipt of the order confirm this receipt to the buyer
via email at the buyer’s email address listed in the
user account or in the order (hereinafter „buyer’s email address“). 

2.6. The seller is always entitled, depending on the nature of the order (quantity
of goods, amount of purchase price, expected delivery costs), to ask the buyer to
provide additional confirmation of the order (for example, in writing or by telephone). 

2.7. The contractual relationship between the seller and buyer is established upon delivery of the order acceptance
(acceptance), which is sent by the seller to the buyer via email at
the buyer’s email address. 

2.8. The buyer agrees to the use of remote communication means when concluding
the purchase agreement. Costs incurred by the buyer when using remote communication means
in connection with concluding the purchase agreement (costs of internet connection,
costs of telephone calls) are borne by the buyer himself, and these costs do not differ
from the basic rate.

3. Relationship with Instagram 

3.1 Services provided through the website Kupfollowers.cz are in no way affiliated with or sponsored by Instagram, Facebook or Instagram’s third-party partners. Services on Kupfollowers.cz are in no way intended to damage the brand and reputation of Instagram. Services on Kupfollowers.cz operate completely independently, meaning separately from Instagram. Kupfollowers.cz does not attempt to misuse the reputation of Instagram. The similarity of Instagram’s trademarks and Kupfollowers.cz have no connection. These domain names and trademarks belong to completely different companies. Additional notes: It is your sole responsibility to comply with Kupfollowers.cz rules and all applicable laws. You use the services on the Kupfollowers.cz website at your own risk. We are not responsible if your account is banned for any reason. We do not require your login credentials, meaning your username and password. However, you should always keep in mind that there is a risk of losing your Instagram account. You should be aware of all risks and also take responsibility for using your Instagram account. Paid 

Service Changes and Pricing 

1. We reserve the right to change, suspend, or discontinue the entire service or any of its content at any time without prior notice and without any liability.

 2. Kupfollowers.cz and the owner are not liable to you or any third party for any changes, price changes, suspension, or termination of the service. 

Payment

General Terms and Conditions 

1. Your use of the service is at your own risk. The service is provided on an „as is“ and „as available“ basis. 

2. We do not guarantee the expected number of followers, likes and comments in any way. 

3. We cannot guarantee continuous, uninterrupted or error-free operation of the services. We reserve a 24-hour period for the start of crediting.  

4. Customer support for www.kupfollowers.cz is provided only in Czech and English languages via email (kupfollowers@email.cz). 

5. You may not modify, adapt, or hack the service or modify any other website to falsely suggest that it is connected to the Kupfollowers.cz services or any other service we provide. 

6. Verbal, physical, written or other threats by any customer, employee, member or manager of Kupfollowers.cz will result in immediate termination of promotion with no right to refund of previously made payments. 

7. You acknowledge that Kupfollowers.cz uses third-party vendors and hosting partners who provide the necessary hardware, software, networks, storage and related technologies needed to operate the service. 

8. You acknowledge that Instagram may ask you to confirm your account using a code sent via SMS or another method. Kupfollowers.cz is not responsible if you do not receive the SMS and cannot confirm your account. Your payment is non-refundable in this case. The remaining paid amount can be transferred to another account if you send a request to Kupfollowers@email.cz 

9. Kupfollowers.cz does not guarantee that (I) the service will meet your specific requirements, (II) the service will not be interrupted, timely, safe or error-free, (III) the results that can be obtained from the use of the service will be accurate or reliable, (IV) the quality of any products, services, information or other material purchased or obtained through the service will meet your expectations, and (V) errors in the service will be corrected. 

10. We believe that by accepting these conditions you expressly understand and agree that the service provider on Kupfollowers.cz is not liable for any direct, indirect, incidental, special or consequential damages, including but not limited to damages for loss of profit, reputation, use, data or other intangible losses. Kupfollowers.cz provides no warranties of any kind for the services provided to the customer. 

11. Questions regarding these Terms of Service or other matters may be sent via email to kupfollowers@email.cz and only in Czech or English. 

12. It is your sole responsibility to verify whether these Terms of Service have changed. 

4. SERVICE PRICE AND PAYMENT TERMS 

4.1. The buyer may pay the seller for the price of products and any costs associated with the delivery of products under the purchase agreement in the following ways: 

• cashless through the ThePay payment system;

• cashless by credit card.

4.2. Together with the purchase price, the buyer is also obliged to pay the seller the costs associated with packing and delivery of products in the agreed amount. Unless expressly stated otherwise, the purchase price hereinafter also includes costs associated with the delivery of products. 

4.3. The seller does not require the buyer to pay a deposit or any other similar payment. This does not affect the provision of Article 4.6 of the business terms and conditions regarding the obligation to pay the purchase price in advance. 

4.4. In the case of cash payment or cash on delivery, the purchase price is due upon receipt of the goods. In the case of cashless payment, the purchase price is due within 14 days from the conclusion of the purchase agreement. 

4.5. In case of cashless payment, the buyer is obliged to pay the purchase price together with the indication of the variable payment symbol. In the case of cashless payment, the buyer’s obligation to pay the purchase price is fulfilled at the moment the respective amount is credited to the seller’s account. 

4.6. The seller is entitled, particularly in the case that the buyer fails to provide additional confirmation of the order (article 3.6), to require payment of the entire purchase price before sending the goods to the buyer. The provision of § 2119 para. 1 of the Civil Code does not apply. 

4.7. Any price discounts provided by the seller to the buyer cannot be combined with each other. 

4.8. If it is customary in business practice or is stipulated by generally binding legal regulations, the seller will issue a tax document – an invoice – to the buyer for payments made under the purchase agreement. The seller is not a VAT payer. The seller will issue the tax document – invoice – to the buyer after the goods price is paid and will send it in electronic form to the buyer’s email address.

5. WITHDRAWAL FROM PURCHASE AGREEMENT 

5.1. The buyer acknowledges that pursuant to the provision of § 1837 of the Civil Code, it is not possible to, among other things, withdraw from a purchase agreement for the delivery of goods that has been modified according to the buyer’s wishes or for the buyer’s person, from a purchase agreement for the delivery of goods that is subject to rapid deterioration, as well as goods that after delivery have been irretrievably mixed with other goods, from a purchase agreement for the delivery of goods in a sealed package that the consumer has removed from the package and from hygiene reasons cannot be returned, and from a purchase agreement for the delivery of sound or visual recording or computer program if the original packaging has been compromised.

5.2. If it is not the case mentioned in Article 5.1 of the business terms and conditions or another case
where withdrawal from the purchase agreement is not possible, the buyer has, in accordance with the provision of § 1829
para. 1 of the Civil Code, the right to withdraw from the purchase agreement within fourteen (14)
days from receipt of the goods, and in the case that the subject of the purchase agreement is several
types of goods or delivery of several parts, this period runs from the day of receipt of the last
delivery of goods. Withdrawal from the purchase agreement must be sent to the seller within
the period specified in the previous sentence. For withdrawal from the purchase agreement, the buyer may use
the model form provided by the seller, which forms an attachment to the business terms and conditions.
Withdrawal from the purchase agreement may be sent by the buyer, among other things, to the seller’s business address or to the
seller’s email address Kupfollowers@email.cz. 

5.3. In the case of withdrawal from the purchase agreement pursuant to Article 5.2 of the business terms and conditions, the purchase
agreement is terminated from the beginning. The goods must be returned by the buyer to the
seller within fourteen (14) days from the delivery of withdrawal from the purchase
agreement to the seller. If the buyer withdraws from the purchase agreement, the buyer bears the costs
associated with the return of goods to the seller, even in the case where the goods cannot
be returned due to their nature by ordinary postal means. 

5.4. In the case of withdrawal from the purchase agreement pursuant to Article 5.2 of the business terms and conditions, the
seller will refund the money received from the buyer within fourteen (14) days from withdrawal
from the purchase agreement to the buyer, in the same manner in which the seller
received it from the buyer. The seller is also entitled to refund the performance provided by
the buyer when returning the goods to the buyer or in another manner, if the buyer agrees to this and
it does not result in additional costs for the buyer. If the buyer withdraws from the purchase agreement,
the seller is not obliged to refund the received money to the buyer before the buyer returns the goods
to him or proves that he has sent the goods to the seller. 

5.5. The seller is entitled to unilaterally offset a claim for compensation for damage
caused to the goods against the buyer’s claim for refund of the purchase price. 

5.6. In cases where the buyer has, in accordance with the provision of § 1829 para. 1 of the Civil Code, the right to withdraw from the purchase agreement, the seller is also entitled to withdraw from the purchase agreement at any time, until the goods are received by the buyer. In such a case,
the seller will return the purchase price to the buyer without unnecessary delay, via cashless
transfer to the account designated by the buyer. 

5.7. If a gift is provided to the buyer together with the goods, a donation agreement is concluded
between the seller and the buyer with a resolutive condition that if the buyer withdraws
from the purchase agreement, the donation agreement regarding such a gift loses
effect and the buyer is obliged to return the provided gift to the seller together with the goods.

6. RIGHTS FROM DEFECTIVE PERFORMANCE 

6.1. Rights and obligations of the contracting parties regarding rights from defective performance are governed
by the applicable generally binding legal regulations (in particular the provisions of § 1914 to
1925, § 2099 to 2117 and § 2161 to 2174 of the Civil Code and Act
No. 634/1992 Coll., on consumer protection, as amended by later regulations).
6.2. The seller does not guarantee to the buyer that the service/goods upon delivery have no defects

7. OTHER RIGHTS AND OBLIGATIONS OF CONTRACTING PARTIES 

7.1. The buyer acquires ownership of the goods by paying the entire purchase price of the goods. 

7.2. The seller is not bound by any codes of conduct in relation to the buyer within the meaning of the provision of § 1826 para. 1 letter e) of the Civil Code. 

7.3. The handling of consumer complaints is ensured by the seller through the email address Kupfollowers@emai.cz. The seller will send information about the handling of the buyer’s complaint to the buyer’s email address. 

7.4. The Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, Registration ID: 000 20 869, internet address: https://adr.coi.cz/cs, is responsible for out-of-court resolution of consumer disputes arising from the purchase agreement. The online dispute resolution platform located at the internet address http://ec.europa.eu/consumers/odr can be used for resolving disputes between the seller and the buyer arising from the purchase agreement. 

7.5. The European Consumer Centre Czech Republic, with its registered office at Štěpánská 567/15, 120 00 Prague 2, internet address: http://www.evropskyspotrebitel.cz is the contact point according to Regulation of the European Parliament and of the Council (EU) No. 524/2013 of May 21, 2013 on online consumer dispute resolution and amending Regulation (EC) No. 2006/2004 and Directive 2009/22/EC (Regulation on online consumer dispute resolution). 

7.6. The seller is entitled to sell goods on the basis of a business license. The business inspection is carried out by the competent business office within its scope of authority. The Office for the Protection of Personal Data supervises the protection of personal data. The Czech Trade Inspection Authority exercises, within its defined scope, among other things, supervision over compliance with Act No. 634/1992 Coll., on consumer protection, as amended by later regulations. 

7.7. The buyer hereby assumes the risk of change in circumstances within the meaning of § 1765 para. 2 of the Civil Code

Complaints and Refunds The customer has the right to request suspension of the Kupfollowers.cz service. Furthermore, the customer is obliged to submit such request by sending an electronic message to the provider’s mailbox Kupfollowers@email.cz. The Kupfollowers.cz service provider reserves the right to 24 hours to register the request and subsequent evaluation (approval, rejection). If the request is approved, the Kupfollowers.cz service will be turned off on the following calendar day from the date of informing the customer via email. In case of approval, the customer will be refunded the amount corresponding to the number of days from the date of service shutdown to the end of the originally agreed period of service provision. 

Privacy Policy The provider undertakes that all personal data of the customer obtained will be used only to fulfill the order. Furthermore, the Kupfollowers.cz service provider undertakes not to provide the customer’s personal data to any third party. Please carefully read these Terms of Service and contact us if anything is unclear. Thank you for using our services!